FAQ
Please reach out to hello@metreclothing.com or DM us on social with any additional questions.
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What is made-to-order?
With the made-to-order framework, we begin production after your order is placed. This is to reduce waste and allows us to offer more size variations.
When will my order ship?
While we would love to ship next day, all of our garments are made-to-order and require a little extra time to construct. Our production lead time is typically 7-10 business days, but the most up-to-date timeline is displayed at the top of the website.
What if I get the wrong length?
No worries! We know that finding your inseam length is not the most common practice and may take some trial and error. Contact us at hello@metreclothing.com and we will help you process a alteration or return.
Do you accept returns or exchanges?
Yes! We have not gone fully custom because we want people to have the option to return clothes that don't fit. See our return policy for more information.
Where are you based?
All of our garments are designed and handmade in Birmingham, AL. Check out our socials for the day-to-day and see how our products are made.
How do I measure my inseam length?
Check out our inseam measurement guide for more information. Here we have instructions for measuring by yourself or with a friend.
Please email or DM us if you have any questions! We are always happy to help with any sizing questions.
What do you mean by sustainability?
We are striving for circular garments. All of our garments are made of natural fibers with ecofriendly dyes. Natural fibers are recyclable and compostable which better for the planet. Additionally, we never use fabrics with more than two fibers, because anything more makes garment recycling more difficult and expensive. While our garments are made to last, all can be recycled into additional fabrics or return to the earth once they reach the end of their life.
We recycle and reuse as much as possible during construction. All of our scraps are saved to be used as pocket linings. Anything too small is sent to a recycling facility where it is woven into new fabrics.
Can I cancel my order before delivery?
Yes, just contact us at hello@metreclothing.com and we will help.
Do you sell wholesale?
We have capacity for wholesale opportunities! Please contact us at hello@metreclothing.com to learn more.